What is the check-in and check-out policy at The Sutton Place Hotel Vancouver?
Check-in is at 16:00 and check-out is at 12:00.
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The Sutton Place Hotel Vancouver, Vancouver
141US$
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10% less
than on Booking.com!
Key details
About the Hotel
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
- Close to Vancouver Downtown
Great
8.8
9.0
4.1
3.8
Loved by guests
"We are staying in La Grande Residence with two bedrooms and a sofa bed (extra points for the sofa bed actually being made up with bedding rather than us having to do that, at a lot of the hotels we've stayed at this hasn't been the case - thanks!)."
"The newly renovated rooms are wonderful."
"Great property in a great area of Vancouver."
Experience luxury and elegance at The Sutton Place Hotel Vancouver, a 5-star property rated 8.8/10 on Booking.com. This Vancouver hotel features a full-service spa, fine dining options, and an indoor pool. Ideal for both business and leisure guests, the hotel is located in a vibrant area surrounded by shopping and cultural attractions.
Rooms & Amenities
The Sutton Place Hotel Vancouver offers elegantly appointed guest rooms designed for comfort and style. Each room includes modern amenities such as a
Dining Options
Dining at The Sutton Place Hotel Vancouver includes the award-winning
Leisure & Business
Leisure facilities at The Sutton Place Hotel include an
Location & Transportation
Convenient transportation options surround The Sutton Place Hotel Vancouver, including Burrard and Vancouver City Center subway stations within a 7-minute walk. Nearby attractions include
“The Sutton Place distinguishes itself with a prime downtown location, placing guests within easy reach of Vancouver's vibrant attractions, including Robson Street and Stanley Park. I appreciate the hotel's commitment to wellness, demonstrated by its Vida Spa, and the award-winning Boulevard Kitchen & Oyster Bar certainly elevates the dining experience. Overall, it strikes me as an elegant choice for those seeking a refined and convenient urban escape.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Suite 1 King Bed Wet Bar
2 persons
31 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Grand Suite 1 King Bed Sofa Bed Wet Bar
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Sutton Room 1 King Bed
2 persons
21 m²
1 King-size bed
Shower
Coffee machine
room details
Premium Room 2 Queen Beds
2 persons
21 m²
2 King Size Beds
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
- Spa & wellness centre
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Sutton Place Hotel Vancouver, dining options offer a delightful exploration of flavors and styles. From the fresh bounty of the Pacific at Boulevard Kitchen & Oyster Bar to the modern relaxation of Gerard Lounge, each venue invites guests to enjoy unique culinary experiences in inviting settings.
Boulevard Kitchen & Oyster Bar
West Coast seafood
Ambiance
Contemporary and inviting, perfect for seafood enthusiasts
Key Offerings
Highlights include a selection of fresh oysters and seasonal seafood specialties, complemented by an elegant atmosphere ideal for dining with friends or a romantic evening. Signature dishes celebrate the flavors of the West Coast.
Reservation
Recommended
Open daily from 3:00 PM - 10:00 PM
Gerard Lounge
Cocktails and light bites
Ambiance
Modern lounge setting, ideal for pre-dinner drinks or a relaxed evening
Key Offerings
Enjoy a sophisticated cocktail hour with a curated selection of craft cocktails alongside light bites. The lounge buzzes with a vibrant yet cozy atmosphere, perfect for unwinding after a day of exploration.
Reservation
Not needed
Open Wednesday to Sunday from 6:00 PM - 12:00 AM
Location
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
Map view
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
City landmarks
Park
Stanley Park
2.5
km
Theatre
Granville Island
2.0
km
Harbour
Canada Place
1.4
km
Aquarium
Vancouver Aquarium
2.0
km
Landmark
Island trip
1.8
km
Stadium
BC Place Stadium
1.2
km
Landmark
Steam Clock
1.5
km
Landmark
Vancouver Lookout
1.2
km
Square
Gastown
2.1
km
Museum
Science World at TELUS World of Science
2.3
km
Harbour
False Creek
1.4
km
Landmark
Yaletown
1.2
km
Convention Centre
Vancouver Convention Centre
930 m
Landmark
Olympic Cauldron
1.2
km
Garden
Dr. Sun Yat-Sen Classical Chinese Garden
2.0
km
Market
Granville Island Public Market
1.8
km
Landmark
Marine Building
740 m
Museum
Roedde House Museum
940 m
Park
Barclay Heritage Square
870 m
Library
Vancouver Public Library
780 m
Landmark
A-maze-ing Laughter
1.8
km
Landmark
Inukshuk
1.8
km
Park
Coal Harbour
1.6
km
Museum
Museum of Vancouver
2.3
km
Nearby
Gallery
Vancouver Art Gallery Offsite
320 m
1610 Robson St Suite 208
Robson Street
400 m
Vancouver
Vancouver Downtown
480 m
Theatre
The Orpheum
480 m
Gallery
Bill Reid Gallery
360 m
Church
Christ Church Cathedral
330 m
Restaurants
Italian Kitchen
20 m
860 Burrard St
JOEY Burrard
40 m
820 Burrard Street
Boulevard Kitchen & Oyster Bar
30 m
845 Burrard St
Sala Thai
60 m
102-888 Burrard St
Bacchus Restaurant & Lounge
260 m
845 Hornby St
Gerard Lounge
30 m
845 Burrard St
Black + Blue
310 m
1032 Alberni St
Coast Restaurant
350 m
1054 Alberni St
Pacifico Pizzeria & Ristorante
130 m
1708 Davie St
Rocky Mountain Chocolate
160 m
1017 Robson St
The Winking Judge Pub
100 m
888 Burrard St
Explore Vancouver
Local Highlights
Vancouver Art Gallery Offsite
4 minutes' walk
Contemporary art displays from local and international artists. Often hosts free admission days.
Robson Street
5 minutes' walk
Popular shopping and dining district. A bustling spot perfect for retail therapy and people-watching.
Canada Place
18 minutes' walk
Iconic waterfront venue featuring diverse attractions and stunning views of the harbor and mountains.
Yaletown
15 minutes' walk
Trendy neighborhood known for its boutiques, restaurants, and scenic waterfront views.
Italian Kitchen
1 minute' walk
Chic venue specializing in Northern Italian cuisine. Known for its delicious pastas and lively atmosphere.
Boulevard Kitchen & Oyster Bar
1 minute' walk
Upscale dining offering fresh seafood and local ingredients. Reservations recommended for dinner.
Sala Thai
1 minute' walk
Authentic Thai cuisine in a cozy setting. Great for families and those seeking vegetarian options.
Bacchus Restaurant & Lounge
4 minutes' walk
Elegant dining with a focus on fine wines and gourmet dishes. Offers a sophisticated ambiance perfect for couples.
The Orpheum
6 minutes' walk
Historic theater hosting concerts and performances. Family-friendly shows are frequently scheduled.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
E.
United Kingdom,
March
2025
6.4/10
I had a lovely stay at The Sutton Place Hotel Vancouver, enjoying its central location that made it easy to walk around the city and visit attractions. The service from the staff was great; they were always cheerful and willing to help. However, I did find that the dining options could use improvement, especially considering the nightly rates. Overall, it was a pleasant experience, and I would certainly consider returning.
Rooms
8.0
My room was spacious and well-equipped, but the furniture felt a bit dated and could use a refresh. The quiet atmosphere was a huge plus, making for restful nights.
Service
10.0
The staff members were genuinely helpful and friendly from the moment I arrived, providing great recommendations on places to visit.
Location
10.0
The location was fantastic, with everything I wanted to explore within walking distance, including shops and restaurants.
Dining
6.0
While the on-site restaurant looked cozy and inviting, I found the menu options to be lacking, especially for vegetarians and for the price point.
Facilities
7.0
The hotel had a nice pool area, but it felt a bit basic and there weren't enough chairs for lounging. The gym was well-equipped but lacked proper cooling during my visit.
Theodore
United Kingdom,
November
2024
7.2/10
My recent stay at The Sutton Place Hotel Vancouver was largely enjoyable, with a beautifully renovated room and a fantastic location right in the heart of downtown. However, I did face a couple of issues, including some confusion regarding my check-out time and an unacceptably limited payment method. Overall, though, the friendly staff and comfortable atmosphere made for a solid experience.
Rooms
8.0
I was pleasantly surprised by the beautiful, newly renovated room I received, which was large, airy, and included a very comfortable bed. However, I noticed that some furniture, like the chairs, felt dated and could use a refresh.
Service
7.0
The staff were incredibly welcoming and friendly throughout my stay, from check-in to check-out. However, I did experience some confusion regarding my pre-approved late check-out request, which was disappointing.
Location
10.0
The hotel is perfectly situated near the center of Vancouver, making it easy to access shops and restaurants, as well as providing a safe environment for exploring the area on foot.
Dining
Facilities
6.0
The pool area was large and appealing, but I found the gym equipment a bit outdated compared to what I would expect for a hotel of this caliber.
Peter
United Kingdom,
November
2024
5.2/10
My recent stay at The Sutton Place Hotel Vancouver had its ups and downs. On the positive side, the location was fantastic, with plenty of eateries and attractions nearby. However, my experience was marred by an uncomfortable sofa bed and the noise from the street, which made it difficult to sleep at times. Overall, while the hotel is well-appointed, it's not quite at the level of other five-star establishments I've stayed at before. 😊
Rooms
6.0
My room was spacious and generally well-appointed, with a nice mini-fridge and Keurig coffee machine. However, the sofa bed was not comfortable at all, making it hard to relax. Plus, the air conditioning unit was noisy, which detracted from the overall experience.
Service
6.0
The staff was efficient during check-in and resolved issues quickly, although they could have been warmer. I noticed a lack of friendliness, which was surprising given the city's welcoming vibe.
Location
9.0
The location was a highlight, being central and close to public transport, shopping, and dining. I really enjoyed how convenient it was to explore the city.
Dining
5.0
While the food options at the hotel were not very extensive and felt pricey, I appreciated the availability of great dining choices nearby. I didn't dine at the hotel due to the costs but found plenty of alternatives in the area.
Facilities
7.0
Facilities like room service and the pool were nice additions to my stay. However, I didn't get to use many amenities due to the high costs involved.
Stella
United Kingdom,
October
2024
5.0/10
I had a wonderful stay at The Sutton Place Hotel Vancouver. The location is unbeatable, making it easy to explore downtown and nearby attractions. While the overall service was friendly and attentive, I did experience some hiccups with my room that could use improvement. However, my biggest highlight was the incredibly comfortable bed which made for restful nights.
Rooms
6.0
The room was clean and spacious, although it could benefit from some renovation, especially in the bathroom. I appreciated the amenities, but some details like the bedding cleanliness were not up to standard.
Service
8.0
The staff were friendly and provided good service overall. I particularly appreciated Yuki in the breakfast area for her warm greeting and attention to detail. However, there were some delays with room cleaning that could be improved.
Location
10.0
The hotel's location is truly fantastic, just steps away from restaurants, shops, and public transit. It made getting around the city a breeze, and I was very happy with this aspect of my stay.
Dining
9.0
I enjoyed breakfast at the Boulevard restaurant, where the menu offered various options. The environment was pleasant, and the service from the staff enhanced the experience.
Facilities
6.0
Facilities like room service and the shop in the hotel were convenient. However, I was disappointed I couldn't get some complimentary water in a 5-star hotel, and I found the room phone to be inconsistent.
Justin
United Kingdom,
October
2024
6.2/10
My stay at The Sutton Place Hotel was largely positive. The elegant interior and warm staff made for a comfortable experience. though I did encounter some minor issues like the high parking fees. The location was perfect for exploring Vancouver, being close to shopping and dining options.
Rooms
10.0
The room was clean, spacious, and quiet. The bed was incredibly comfortable, contributing to restful nights. I especially appreciated the large bathroom with good lighting.
Service
8.0
While most of the staff were friendly and helpful, I found some interactions at the front desk to be a bit lacking in warmth. However, the concierge team was particularly responsive to my needs.
Location
10.0
The hotel's location was excellent. just a short walk from Robson Street and Granville Island. I felt safe as a solo traveler and enjoyed easy access to the city's attractions.
Dining
7.0
I had a pleasant breakfast experience, though the menu options could be more varied. The staff in the dining area were polite and attentive.
Facilities
6.0
The hotel offered a range of amenities including room service and laundry facilities. However, I found the additional fees for Wi-Fi and parking somewhat disappointing.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at CAD 48 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Japanese, Russian, Korean, Hindi, Panjabi / Punjabi, Vietnamese
Number of floors:
21
Number of rooms:
177
FAQs
About The Sutton Place Hotel Vancouver
How far is The Sutton Place Hotel Vancouver from Stanley Park?
The hotel is located 2 km from Stanley Park.
What on-site dining options are available at The Sutton Place Hotel Vancouver?
The hotel features the Boulevard Kitchen & Oyster Bar and the Gerard Lounge.
Is parking available at The Sutton Place Hotel Vancouver?
Private parking is available on-site for 55 CAD per day without reservation.
What amenities are offered in the rooms at The Sutton Place Hotel Vancouver?
Rooms feature air conditioning, a 37-inch flat-screen TV, a stocked minibar, and plush bathrobes.
How far is The Sutton Place Hotel Vancouver from the Vancouver Convention Center?
The hotel is a 1 km walk from the Vancouver Convention Center.
Which languages are spoken by the staff at The Sutton Place Hotel Vancouver?
The staff primarily speaks English.
What nearby restaurants can guests find when staying at The Sutton Place Hotel Vancouver?
Nearby restaurants include Italian Kitchen (0.5 km), Coast Restaurant (0.5 km), and JOEY Burrard (0.5 km).
What facilities does The Sutton Place Hotel Vancouver offer for business travelers?
The hotel offers a 24-hour business center and meeting facilities.
Does The Sutton Place Hotel Vancouver provide services for children?
Babysitting and child services are available at the hotel.
What is the distance from The Sutton Place Hotel Vancouver to the Vancouver Aquarium?
The Vancouver Aquarium is 3 km from the hotel.
Is there free Wi-Fi available at The Sutton Place Hotel Vancouver?
Yes, free Wi-Fi is available throughout the hotel.
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